Registered delegates may request a refund prior to August 7, 2022 (45 days before the event). Each ticket refund request will carry a $75 processing fee. Registered attendees may also elect to transfer to ITC2023 at no cost, up to September 19, 2022, by emailing their transfer request to support@insuretechconnect.com. No refunds or transfer requests will be processed after the start of the event.
Cancellation/Refund Policy
Requests for full cancellation must be received by lnsureTech Connect/Clarion Events in writing PRIOR TO the cancellation “Cutoff Date.” Each event may have a different cutoff date. Cutoff dates are 45 days prior to the start of the event. Cancellation requests will be subject to a $75 processing fee per ticket. Send refund requests to support@insuretechconnect.com. Refunds will not be granted after the Cutoff Date, but the registration may be transferred to a future event. Refunds/Credits will NOT be given to no-shows. All cancellation refunds will be processed within 4 weeks of the completion of the event.
Substitution-Transfer Policy
Registrations may be transferred from one party to another party with written notice to support@insuretechconnect.com at least 72 hours prior to the event (September 17, 2022). Within 72 hours of the event date attendee substitutions cannot be guaranteed. All substitution requests will be processed within 2 business days. Substitutions between ticket types are not allowed, e.g., transferring a speaker pass to another person, or transferring a digital event ticket to an in-person event is prohibited.
Registrations may also be transferred to the next calendar year’s show, e.g., if a ticket was purchased to ITC Vegas 2022, the ticket may be transferred to ITC Vegas 2023 at no charge. Transfers to the subsequent event year can happen up until the start of the event for which the ticket was purchased.
Registrations can be transferred forward a maximum of two times, e.g., a registration for ITC Vegas 2022 can be transferred to ITC Vegas 2023 and then again to ITC Vegas 2024. Transferred tickets must be used, either by the primary ticket holder or transferred to another ticket holder for use by the second event year, otherwise, the ticket will be deemed void. All transfer requests should be sent to support@insuretechconnect.com.
Refunds on Transferred Tickets – Refunds are only available on tickets purchased for that particular event and for requests made prior to the cutoff date (45 days prior to the start of the event for which the ticket was originally purchased). If a ticket is transferred to the subsequent show year, refunds are not provided. Transferred tickets can, however, be transferred to another individual or forward an additional year for a maximum of two show cycles.